We strive to dignify our clients with the gift of high-quality, gently used clothing, we ask that all used clothing be in excellent condition.  Specific guidelines include:

CLOTHING:

Clothing should be new or gently worn.  A good rule of thumb we often share with volunteers who are sorting clothing is “if you wouldn’t wear it, or want your children to wear it, it’s not appropriate to include in a client’s bag.”  Specifically, clothing must be:

  • clean and free from stains

  • without rips, tears or holes

  • working zippers and not missing buttons 

  • not too badly worn

  • modest in appearance with no inappropriate slogans or wording

 We do not accept:

  • Clothing with a distinct smell or anything that is covered with animal hair/fur

  • clothing with date-specific events; example Houston Marathon 2017, sports camps, etc

  • clothing with skulls & Halloween-themed design

  • used socks, undergarments or pajamas

  • used swimwear

  • used baseball caps

SHOES:

Shoes should also be gently used and should be practical for everyday wear; tennis shoes/sneakers and similar shoes are ideal.  For women, flats or small heels are preferred.  Shoes should:

  • be clean on the inside

  • not be too worn or scuffed

  • have inside linings that are intact & without holes

  • have soles and/or heels that are well attached

  • be free of strong orders

SOCKS AND UNDERWEAR:

Socks and underwear must be NEW.